Orders are processed and shipped Monday through Friday, excluding holidays.
Custom Made items that are shipped directly from the manufacturer. These items are made to order and shipped to you as soon as they're made.
Please allow up to 3 days for tracking information on non-custom made orders. For Custom Made products, the tracking information will be sent as soon as the product is finished.
For UPS second day air or UPS next day air, please call to check on availability of ordered items.
Due to the nature of a fast changing on-hand inventory we cannot guarantee these shipping options available at time of order.
For any questions on this please call 1-866-658-7952.
UPS "NEW" PACKAGE WEIGHT CONFIGURATION
For all packages shipping UPS, a "dimensional weight" is calculated. UPS will calculate their shipping charges based on the dimensional weight or actual package weight, whichever is heavier.
DIM weight cutoffs apply to UPS Ground service only. Please check the UPS website for information.
INTERNATIONAL SHIPPING INFORMATION
Your items may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility.
For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements. You are responsible for assuring that the product can be lawfully imported to the destination country.
Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.
Customs authorities require the value of the item to be stated directly on the package.
Delivery within 5 to 10 business days to most areas, can be up to 16 business days in outlying areas.
Do to the volatile fuel market shipping charges may increase without notice. We make every effort to provide reasonable cost shipping to our customers. Zequip reserves the right to alter shipping charges of up to 10% without notice on certain orders do to the fluctuation of the shipping market.